OBSERVATION AND SERVICES SURVEY

DATE: POONTON: LENGTH:

SAILING/YACTH: NACIONALITY:

* HELP US TO IMPROVE OUR SERVICES. PLEASE REMARK AND ADD ANY COMMENTS AT THE BOTTOM OF THIS SHEET.
5: EXCELLENT, 4: GOOD, 3: TO IMPROVE, 2: BAD, 1: VERY BAD, 0: UNKNOWN

MOORING AND FACILITIES

5

 4 3 2

1

 0
EASY WAY TO GET IN/OUT OF THE MOORING (EASINESS)
FINGER MOORING SYSTEM
ELECTRICITY AND WATER SERVICES
TV SERVICES (SATELITE TV)
INTERNET CONEXION SERVICES (WI-FI)
LAUNDRY SERVICE
PONTOON CLEANLINESS
FACILITIES MAINTENANCE
CHANGING ROOM, TOILET AND SHOWERS
             
DOCK STAFF

5

 4 3 2

1

 0
MOORING ENTERING/LEAVING ASISTANCE
ATTITUDE
PROMPT ATTENTION
PROBLEM SOLVING
             
PETROL STATION

5

 4 3 2

1

 0
TIME TABLE
PRODUCTS ON OFFER
SERVICE AND ATTENTION
             
SECURITY SERVICE

5

 4 3 2

1

 0
SECURITY LEVEL
ACCESS CONTROL
ATTITUDE OF SECURITY STAFF
             
RECEPTION

5

 4 3 2

1

 0
TIME TABLE
ATTITUDE
ADVERTISMENT BOARD AND PRODUCTS ON SALE
OTHER SERVICES INFORMATION
WEATHER REPORT INFORMATION
PROBLEMS SOLVING
             
GLOBAL VALUATION

5

 4 3 2

1

 0
MOORING, SERVICES AND FACILITIES
STAFF CONTACT
SECURITY
PRIVACY AND CALMNESS
COMPARISON TO  OTHER PORTS IN ALICANTE’S AREA
COMPARISON TO OTHER SPANISH PORTS

COMMENTS/OBSERVATIONS

THANK YOU FOR YOUR HELP